AIOps Observability: Going Beyond Traditional APM

AIOps is an emerging technology that applies machine learning and analytics techniques to IT operations. AIOps enables IT teams to leverage advanced algorithms to identify performance issues, predict outages, and optimize system performance. Nodesource sees significant advantages for developers and teams to increase software quality by leveraging AIOPS. We have extended our platform’s (N|Solid) observability capabilities to include AIOps, enabling developers to leverage advanced machine learning and analytics techniques to optimize their Node.js applications.

Our N|Solid platform provides the most advanced visibility into Node.js applications, enabling developers to quickly identify performance issues, detect security vulnerabilities, and troubleshoot errors. N|Solid achieves this level of observability through real-time performance monitoring, comprehensive metrics, and detailed instrumentation of Node.js applications.

Last year, we integrated OpenTelemetry into our runtime and were nearing the release of an extension of this layer into our console. This advancement will further extend our platform to support AIOps. Santiago Gimeno, a Senior Architect, sums up our vision of the integration with OTel (Open Telemetry) and N|Solid:

“In today’s world, where applications are becoming more complex and distributed, having a good observability solution is more important than ever. The emergence of OpenTelemetry as the de-facto standard for observability is key. It allows application developers to select solutions that adapt better to their needs. Even more, it allows for healthy competition between observability solution vendors. We support this approach and continue to take steps to ensure N|Solid stays compliant with the OpenTelemetry specification, so everyone can use what we believe is the best observability solution for Node.js.”

Key differences between an APM and Observability

APM (Application Performance Management) and observability are both methods of monitoring and managing the performance and health of software applications, but there are key differences between the two:

Scope: APM is focused on monitoring the performance of applications, while observability is a more comprehensive approach that includes monitoring the infrastructure and application stack, as well as the performance of individual services.

Metrics: APM typically relies on predefined metrics and thresholds to identify performance issues, while observability takes a more flexible approach to collect a wide range of data, including logs, metrics, and traces.

Root cause analysis: APM is designed to quickly identify the root cause of performance issues, often through alerting and automated remediation, while observability takes a more holistic approach that emphasizes the need to understand the relationships between different parts of the system to identify and fix issues.

Proactivity: APM is often reactive, focusing on identifying and fixing issues as they arise, while observability is more proactive, focusing on continuous monitoring and analysis to identify potential issues before they become critical.

Tooling: APM is often built around specific tools and technologies designed to monitor and analyze application performance, while observability is more flexible and adaptable, focusing on integrating a wide range of tools and technologies to provide a comprehensive system view.

You need to have both; they are important to monitoring and managing the performance and health of software applications.

This is why N|Solid is not only an APM but also has observability within its functionalities. And now, with the implementation of ML and SBOM, it goes beyond APM and supports the growing discipline of AIOps.

AIOps: Fundamental concept in Modern IT Operations

AIOps (Artificial Intelligence for IT operations) is an approach to IT operations that leverages machine learning and artificial intelligence to automate and optimize IT tasks. AIOps aims to enhance the efficiency and effectiveness of IT operations by leveraging the vast amount of data generated by various IT systems and applications.

Observability refers to IT teams’ ability to observe and understand the behavior of complex systems in real-time, using a combination of monitoring, logging, and analytics tools.

AIOps and observability enable IT teams to proactively monitor and manage IT systems, applications, and infrastructure, allowing them to identify and resolve issues quickly. AIops uses machine learning and AI algorithms to identify patterns in large amounts of data, while observability provides the visibility and context needed to understand the behavior of complex systems.

Modern Observability in Place

Support for open-source tracing tools and standards like OpenTelemetry facilitates team collaboration in resolving issues. Open Telemetry is the second most active CNCF project, behind only Kubernetes, showcasing its importance to the industry.

_Image Twitter Michael Haberman @hab_mic
_

Following this standard, N|Solid (since N|Solid 4.8.0) supports OTEL:
– Implements the OpenTelemetry TraceAPI, allowing users to use the de-facto standard API to instrument their code.
– It supports using many instrumentation modules available in the Open Telemetry ecosystem. It supports exporting traces using the Open Telemetry Protocol(OTLP) over HTTP.
– With this feature is now possible to send N|Solid runtime monitoring information (metrics and traces) to backends supporting the Open Telemetry standard like multiple APMS (Dynatrace, Datadog, Newrelic, etc.).

Additionally, we included OTEL in the ‘APM performance dashboard,’ an open-source tool we released to the community, enabling developers and organizations to understand the impact of APM tools’ performance.

_Img APM’s Performance Dashboard View
_

Recent enhancements to the tool include the following:

Updated the data with N|Solid 4.8.0 -> 16.16.0 and 14.20.0
Added a few new tests: especially with different solutions for graphql.
Added more APMs: opentelemetry, AppDynamics

Added testing of N|Solid against Datadog, Dynatrace, and NewRelic.

Do you want to implement OTel in your Node.js application? ????

Enriching telemetry data with metadata is an important aspect of observability, and OpenTelemetry provides a flexible and extensible framework for doing so. However, there can be challenges in implementing this in practice, especially when dealing with multiple tools and technologies.

One approach to addressing this challenge is to use a centralized configuration management tool to ensure consistency in metadata enrichment across your observability stack. Please review the following articles to give you an accurate guide to implementing Opentelemetry in your project.

Enhance Observability with Opentelemetry tracing – Part 1

Instrument your Nodejs Applications with Open Source Tools – Part 2

However, if you want this implementation out of the box and have other useful features, we invite you to try N|Solid.

Conclusion

N|Solid Supports OpenTelemetry Features, Integrates SBOM and ML at its Core.

By supporting OpenTelemetry features, N|Solid provides seamless integration with this framework, enabling customers to understand their applications, infrastructure behavior, and performance. This integration enhances the ability of developers and operators to troubleshoot issues, identify bottlenecks, and optimize application performance.

N|Solid’s integration of Software Bill of Materials (SBOM) provides a comprehensive list of all software components used in an application, including open-source libraries and dependencies, which helps organizations to mitigate security risks and ensure compliance with regulations. By integrating SBOM at its core, N|Solid provides organizations with an efficient and reliable way to manage the security and compliance of their software applications.

Finally, N|Solid’s integration of machine learning (ML) at its core is another critical feature that helps to identify patterns and anomalies in data, allowing developers and operators to gain insights that are not easily detectable using traditional monitoring tools. This integration of ML at the core of N|Solid enables organizations to improve the overall reliability, performance, and security of their applications and services.

N|Solid’s support of OpenTelemetry features, integration of SBOM, and integration of ML at its core provides developers and operators with a comprehensive set of tools to manage and optimize their applications and infrastructure, making N|Solid a valuable platform in the modern software development and operations landscape.

Ready to connect?

If you want to know more about our APM’S Benchmark project and get the most out of your Node.js application, read this incredible article by our VP of engineering, Adrián Estrada, ‘In-depth analysis of the APMs performance cost in Node.js.

We also invite you to ????️ Use the ✨APM’s Performance Dashboard✨here:
???? Read the full blog post here: https://nsrc.io/4xFaster
???? Contribute here: https://github.com/nodesource/node-APMs-benchmark
If you have any questions, please contact us at [email protected] or through this form.

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Enhance Observability with Opentelemetry tracing – Part 1

Recently, conversations have been increasing around OpenTelemetry; it is gaining more and more momentum in Node.js development circles, but what is it? How can we take advantage of the key concepts and implement them in our projects?

Of note, NodeSource is a supporter of OpenTelemetry, and we have recently implemented full support of the open-source standard in our product N|Solid. It allows us to make our powerful Node.js insights accessible via the protocol.

Opentelemetry is a relatively recent vendor-agnostic emerging standard that began in 2019 when OpenCensus and OpenTracing combined to form OpenTelemetry – seeking to provide a single, well-supported integration surface for end-to-end distributed tracing telemetry. In 2021, they released V1. 0.0, offering stability guarantees for the approach.

And most important, OpenTelemetry is an open-source observability project/framework with a collection of software development kits (SDKs), APIs, and tools for instrumentation from the Cloud Native Computing Foundation (CNCF).

W3C Trace Context is the standard format for OpenTelemetry. Cloud providers are expected to adopt this standard, providing a vendor-neutral way to propagate trace IDs through their services. Organizations use OpenTelemetry to send collected telemetry data to a third-party system for analysis.

But to break down its history a bit, we think it’s important to understand the concept of __Observability__.

At Nodesource, as you likely know, we work daily in Observability, focusing exclusively on the Node.js runtime and N|Solid from N|Solid 4.8.0 supports some OpenTelemetry features. But before getting deeper in OTEL, it is important to understand Observability and try to resolve this important question: What is Observability?

Setting the foundations to talk about OpenTelemetry

It’s important to understand that when we talk about Observability, we need first to know what questions we seek to answer or clarify when detailing a system.

The first question often asked is __why__ my application has specific behavior. And to solve this and other questions, we first must instrument our system so that our application can emit signals, that is, traces, metrics, and logs. When we correctly do this, we have the necessary information needed.

Observability is the ability to measure the internal states of a system by examining its outputs. – Splunk

Detailing a system through Data Collection: Telemetry Data

Your systems and apps need proper tooling to collect the appropriate telemetry data to achieve Observability.
But what is the telemetry data that we need?

The three key concepts are :

Metrics

Logs

Traces

Ok, let’s define each of these concepts:

Metrics

__Metrics__: are aggregations over a period of time of numeric data about your infrastructure or application. Examples include system error rate, CPU utilization, and request rate for a given service.

As quoted by isitobservable.io, OpenTelemetry has three metric instruments :

__Counter__: a value that is summed over time (similar to the Prometheus counter)
__Measure__: a value that is aggregated over time (a value over some defined range)
__Observer__: captures a current set of values ​​at a given time (like a gauge in Prometheus)

The context is still very important, along with metric information like name, description, unit, kind (counter, observer, measure), label, aggregation, and time.

Logs

__Logs__: A Log is a timestamped message emitted by services or other components. They are not necessarily associated with any particular user request or transaction, but they become more valuable when they are.

The logical line would tell us that here we must jump to traces because it is part of the three key concepts. But before defining what a trace is, we must zoom in on the concept of __Span__.

Span

__Span__: A Span represents a unit of work or operation. It tracks specific operations that a request makes, painting a picture of what happened during the time in which that operation was executed.

A span is the building block of a trace and is a named, timed operation representing a piece of the workflow in the distributed system. All traces are composed of Spans.

Traces

Traces__: A Trace records the paths taken by requests (made by an application or end-user) as they __propagate through multi-service architectures, like microservice and serverless applications. It is also known as Distributed Trace. A trace is almost always an assessment of end-to-end performance.

Without tracing, it is challenging to pinpoint the cause of performance problems in a distributed system.

Suppose you realize we broke into the three pillars of Observability when introducing the concept of Span. In that case, however, the three pillars and Span conform to what is known as __Telemetry Data__, which are simple __signals emitted from applications and resources about their internal state.__

The core concept of Context Propagation

When we want to correlate events across our services’ boundaries, we look for a context that helps us identify the current trace and Span. But context is not the only thing we need; we also need __propagation__.

If you are with us following the article carefully, you will realize that in the definition of trace, we talk about the word __‘propagation’__. You might wonder what this means.

Propagation is how context is bundled and transferred in and across services, often via HTTP headers. Now, With these clear concepts, we can begin to understand the concept of __Context Propagation__.

A critical functionality required to implement Distributed Tracing is the concept of Context Propagation. We can define it as a mechanism for storing state and accessing data across the lifespan of a distributed transaction, either across execution contexts inside a process or across the boundaries of the services that conform to our system.

For In Process propagation__, we typically use something like the __AsyncLocalStorage class from the async_hooks module.

Whereas Across Processes__, it will depend on the IPC protocol used. For example, for HTTP, there’s the Trace Context specification from the _W3C__, which defines the _traceparent and tracestate headers to propagate tracing info.

Getting into a Distributed Application

Let’s say we have a distributed application like the one in the picture. It has 4 Nodejs services: API, auth, Service1 and Service2, and 1 database.

Imagine we’re having intermittent performance issues. They could come from several points:
– Database access
– Network link status,
– DNS request latency, etc.
Finding where exactly may become a very hard and time-consuming task; the harder, the more complex the system is.

Distributed tracing will help us A LOT with that, as we’ll generate tracing information on every point of the distributed system (A, B, C, D, and E). Not only that, but while the request goes through all the services, thanks to Context Propagation, some ‘tracing state’ will be passed along so all the tracing info can be linked to the very same request.

Instrument your system

To get visibility into the performance and behaviors of the different microservices, we need to instrument the code with OpenTelemetry to generate traces. But first, let’s define what Instrumentation is…

Automatic Instrumentation

With __Automatic Instrumentation__, our instrumentation libraries will automatically take the configuration provided (through code or environment variables) and do most of the work.

In the following example, using the OpenTelemetry SDK, we show how we can automatically generate spans for every HTTP transaction handled by the Nodejs HTTP core module.

Manual Instrumentation

__Manual instrumentation__, on the other hand, while requiring more work on the user/developer side, enables far more options for customization, from naming various components within OpenTelemetry (for example, spans and the traces ) to add your own attributes, specific exception handling, and more. See the following example shows how to manually generate a Span using the OpenTelemetry SDK.

How to Implement Opentelemetry in my project?

The way we historically would implement a typical observability pipeline is shown in the following picture.

In this case, having all that data at your disposal is great and can give us a valuable overview of our system, but unless we are able to correlate the observability signals somehow: metrics, logs, and traces, we won’t be able to have the best of it.
OpenTelemetry comes to solve this problem. The solution is going to come from correlating these signals. This can be done by applying the same concept of Context Propagation that was used for Traces to Metrics and Logs, so in this case, identifiers such as the trace_id and the span_id are associated with those signals.

OpenTelemetry spanId and traceId can correlate Logs and Metrics with a specific Span in a Trace.

Opentelemetry Components

OpenTelemetry is much more… Before finishing this article, it is important to describe the different components of OpenTelemetry.

Note: For more detail, read the specification overview of the Opentelemetry project.

OpenTelemetry API: It provides an API, which defines data types and operations for generating and correlating tracing, metrics, and logging data.

💚 From N|Solid 4.8.0 we provide an implementation of the OpenTelemetry TraceAPI, allowing users to instrument their own code using the de-facto standard API.

OpenTelemetry SDK: It provides Language-specific implementations of the API.

OpenTelemetry OTLP: A protocol to transport the Telemetry Data.

💚 With N|Solid 4.8.0 we support many instrumentation modules available in the OpenTelemetry ecosystem. Supporting exporting traces using the OpenTelemetry Protocol(OTLP) over HTTP.

OpenTelemetry Collector: To receive, process, and export Telemetry data.

💚 In N|Solid 4.8.0 is now possible to send N|Solid Runtime monitoring information (metrics and traces) to backends supporting the OpenTelemetry standard like multiple APMS (Dynatrace, Datadog, Newrelic).

OpenTelemetry Semantic Conventions: To have well-defined naming for the attributes associated with the signals: (service.name, http. port, etc.)

We know that there may be other key concepts to develop around Opentelemetry, and for this reason, we invite you to visit the direct website of the project or the Github Repo directly.

This introductory article gives us the basis for sharing a demo we prepared for NodeConf.EU, where we apply open-source tools to implement Opentelemetry in your project. We invite you to stay tuned for our next blog post. 😉 Wait for the second part!

Conclusions

Traces are really useful for understanding modern distributed systems.
We build better software when we get the best of our traces.
With OTel (Opentelemetry), we’re able to have maximized insights and answer future questions without having to make any code changes.
#OTel provides interoperability with observability tools.
Collect and correlate telemetry data is easy if you follow the OpenTelemetry framework.
As far as we know, the OpenTelemetry community is working hard to develop support for metrics and logs. Waiting for news soon! 🤞
Note: If you want to learn more about OpenTelemetry in Javascript, click HERE

To start getting more value out of your traces and metrics, you can use Opentelemetry with N|Solid back-end.

Achieve Your Performance Goals With N|Solid

We know that you want to get the best out of your application and to do it professionally, you will surely need a great ally to help you with various tools without affecting your performance. We do not want to stay in a ‘marketing speech’ where we tell you that we are the best… you can 👀check it directly here with this Open Source tool that also includes OTEL Results.

We’d love to hear more from you! 💚
– Feel free to TRY N|Solid and get in touch with us on Twitter at @nodesource.